Terms of Service

Welcome to the website of PRELOVED PERFECTION LTD. These Terms of Service govern your use of the Service and the Site. By using the Site or Service, you are stating that you have read and understand, and agree to be bound by, these Terms of Service. You agree that these Terms of Service incorporate and include PRELOVED PERFECTION's Privacy Policy. 

DESCRIPTION OF SERVICES:
The website PRELOVED PERFECTION provides users with access to sales of luxury resale items and related services. You are responsible for obtaining access to the website, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the website.
LICENSE AND WEBSITE ACCESS:
PRELOVED PERFECTION grants you a limited license to access the website and Service for personal use. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorised hypertext links to the Site and the framing of any Content (defined below) available through the Site, uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in PRELOVED PERFECTION's sole discretion) an unreasonable or disproportionately large load on PRELOVED PERFECTION's infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by PRELOVED PERFECTION to prevent or restrict access to the website or Service. Any unauthorised use by you shall terminate the permission or license granted to you by PRELOVED PERFECTION.
ELIGIBILITY TO USE WEBSITE:
You are not permitted to access the Service or website if you are under the age of 18 or if your account has been suspended or removed by PRELOVED PERFECTION for any reason. You may not have more than one active account. Additionally, you are prohibited from selling, trading, or otherwise transferring your
PRELOVED PERFECTION account to another party. If you do not meet the foregoing eligibility requirements, you may not use the Service or the website.
YOUR ACCOUNT:
You represent and warrant that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United Kingdom or any other applicable jurisdiction. You also agree to provide true, accurate, current and complete information about yourself as prompted by the website's registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or PRELOVED PERFECTION has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete,
PRELOVED PERFECTION has the right to suspend or terminate your account and refuse any and all current or future use of the website and Service (or any portion thereof). If you use the website or Service, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify
PRELOVED PERFECTION immediately of any unauthorised use of your account or any other breach of security. PRELOVED PERFECTION reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion for any reason or no reason.
AUTHENTICATION AND BRANDS:
You acknowledge and agree that PRELOVED PERFECTION’s authentication process is in-house and independent. Except in the case  it is agreed between the seller and PRELOVED PERFECTION that external experts are requested to verify authenticity at the agreed cost of £50. Brands featured on the website are not involved in the authentication of the products being sold, and none of the brands sold assumes any responsibility for any products purchased from or through the website. Brands sold on the website are not partnered or affiliated with
PRELOVED PERFECTION in any manner. However, PRELOVED PERFECTION fully cooperates with brands seeking to track down the source of counterfeit items, which includes revealing the contact information of consignors submitting counterfeit goods. See our Authenticity page.
DISCLAIMER OF WARRANTY
ALL CONTENT, PRODUCTS, AND SERVICES ON THE WEBSITE, OR AVAILABLE THROUGH THE SERVICE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. PRELOVED PERFECTION DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE THROUGH THE SITE OR SERVICE BY ANY PARTY,  ANY CONTENT PROVIDED ON LINKED SITES OR THE CAPABILITIES OR RELIABILITY OF ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. OTHER THAN AS REQUIRED UNDER APPLICABLE CONSUMER PROTECTION LAW, UNDER NO CIRCUMSTANCE WILL PRELOVED PERFECTION BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A USER'S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE OR A LINKED SITE, OR USER'S RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE WEBSITE, OR OBTAINED FROM A LINKED SITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ADVICE, PRODUCT, SERVICE, OR OTHER CONTENT.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT PRELOVED PERFECTION AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ONLY-THE-ONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM USE OF THE WEBSITE, CONTENT OR ANY RELATED SERVICES.
INDEMNITY
You will indemnify and hold harmless PRELOVED PERFECTION from and against any and all fines, penalties, liabilities, losses and other damages of any kind whatsoever (including legal and experts’ fees), incurred by PRELOVED PERFECTION and such parties, and shall defend PRELOVED PERFECTION and such parties against any and all claims arising out of your breach of these Terms and Use; your breach of the Terms of Service; fraud you commit, or your intentional misconduct or gross negligence; or  your violation of any applicable British, EU or foreign law or the rights of a third party. PRELOVED PERFECTION will control the defence of any claim to which this indemnity may apply, and in any event, you shall not settle any claim without the prior written approval of
PRELOVED PERFECTION.
FORCE MAJEURE:
PRELOVED PERFECTION shall be excused from performance under these Terms & Conditions, to the extent it is prevented from or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from (1) weather conditions or other elements of nature or acts of God, (2) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion, (3) quarantines or embargoes, (4) labour strikes, or (5) other causes beyond the reasonable control of PRELOVED PERFECTION. In the event that
PRELOVED PERFECTION is temporarily unable to ship to you a purchased item because of such an event, PRELOVED PERFECTION will give you the option of deferring shipment or receiving a refund of your charges.
ELECTRONIC COMMUNICATION:
When you use the Website, Service or send emails to PRELOVED PERFECTION, you are communicating with PRELOVED PERFECTION electronically. You consent to receive communications electronically from PRELOVED PERFECTION and its website Affiliates (as defined in the Privacy Policy). PRELOVED PERFECTION will communicate with you by email or by posting notices on the website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing.
LINKS:
The website, Service or third parties may provide links to other websites or resources. Because PRELOVED PERFECTION has no control over such sites and resources, you acknowledge and agree that PRELOVED PERFECTION is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such websites or resources. You further acknowledge and agree that PRELOVED PERFECTION shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such website or resource.
MODIFICATION AND NOTIFICATION OF CHANGES:
PRELOVED PERFECTION reserves the right to make changes to the Service, website, related policies and agreements, these Terms & Conditions and the Privacy Policy at any time. If PRELOVED PERFECTION makes a material modification to these Terms & Conditions, it will notify you by: sending an email to the address associated with your account. PRELOVED PERFECTION is not responsible for failure to receive an email due to the actions of your ISP or any email filtering service; therefore, you should add www.prelovedperfection.com to the list of domains approved to send you email, or displaying a prominent announcement above the text of these Terms & Conditions or the Privacy Policy, as appropriate, for 30 days.
After notice of a modification to the Terms & Conditions or the Privacy Policy has been posted for 30 days, the notice may be removed. If you choose to continue using the website or Service, you agree that by doing so you will be deemed to accept the new TOS or Privacy Policy, as relevant.
TRADEMARKS:
The trademarks, logos and service marks displayed on the website are the property of PRELOVED PERFECTION and other parties. You are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the Internet without the written permission of
PRELOVED PERFECTION or such third party which may own the Marks. Information and content including any software programs available on or through the Service or website (“Content”) may protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the website for any purpose.
GENERAL:
If any of these conditions are deemed invalid, void, or unenforceable, the parties agree that a court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. From time to time PRELOVED PERFECTION may offer special promotional offers which may or may not apply to your PRELOVED PERFECTION account. Headings are for reference purposes only and do not limit the scope or extent of such section. These Terms & Conditions and the relationship between you and PRELOVED PERFECTION will be governed by the laws of the UNITED KINGDOM without regard to its conflict of law provisions. You and PRELOVED PERFECTION agree to submit to the personal jurisdiction of the courts located in the City of London with respect to any legal proceedings that may arise in connection with these Terms & Conditions. The failure of PRELOVED PERFECTION to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. PRELOVED PERFECTION does not guarantee it will take action against all breaches of these Terms & Conditions. Except as otherwise expressly provided in these Terms & Conditions there shall be no third-party beneficiaries to these Terms & Conditions. These Terms & Conditions constitute the entire agreement between you and PRELOVED PERFECTION and governs your use of the website and Service, (other than applicable Additional Terms), superseding any prior agreements between you and PRELOVED PERFECTION with respect to the website or Service.

HOW TO CONTACT US:

EMAIL: customercare@prelovedperfection.com

TELEPHONE: 020 8947 5777

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