SHIPPING AND DELIVERY
Thank you for visiting the PRELOVED PERFECTION website and considering purchasing from us.
All prices on the website are exclusive of shipping which will be added at the checkout. We offer a variety of shipping rates with UPS, Royal Mail and Parcel Force to ensure that your special pieces arrive to you in a safe and timely manner.
But, if you need something urgently do call us on 07885 967835 and we will see what magic we can perform.
During free shipping promotions, the delivery cost will be removed on the final payment page.
There are currently two options for shipping within the U.K.
EXPRESS *1-2 Business Days £15, or FREE if the purchase value exceeds £500.
STANDARD *3-5 Business Days: £7.50
We only send items First Class Signed For by Royal Mail, Parcel Force or via UPS.
Prices indicate standard delivery locations. Remote delivery locations may require additional postage fees, our team will request any additional payment prior to shipping.
All orders ship out within 3-7 working days, however given the current pandemic situation, the order processing time may extend to 7-10 working days.
Items being delivered outside of the UK can now be subject to local taxes and duties, which must be paid by the customer upon receipt of the item. These customs fees which will be the responsibility of the customer, regardless of whether the item is going to be returned. For specific delivery questions please contact firstname.lastname@example.org for a bespoke quote.
Within Europe: £18.50, (3 to 5 working days)
U.S.A: £25, (3 to 7 working days)
WORLDWIDE: from £30, (5-10 working days)
We do not ship to Russia or Brazil.
Please contact us on 07885 967835 or alternatively email email@example.com to allow us to provide a shipping quotation.
For items valued at over £1,000, it is highly recommended to contact us at firstname.lastname@example.org to add an additional insurance which may incur additional customs fees. Kindly note that PRELOVEDPERFECTION is NOT responsible for any packages lost or damaged if the client chooses not to opt for this insurance. These high worth goods will only be delivered by UPS or another respected and reliable carrier.
For any extra information: email@example.com
Alternatively, you can call us on: +44 (0)7885 967835
Our customer service hours are 9am to 8pm Monday-Friday.